Terms & Conditions

 

The terms “SSE,” “we” and “our” refer to Shades of Sea Expeditions, LLC, a Florida Limited Liability Company, and a tour operator registered under the Florida Seller of Travel License: ST41660, which offers all the trips listed herein. All trips are offered subject to SSE’s standard terms and conditions, which are found here on our website and by request. Please review the terms and conditions carefully prior to completing your reservation. Some of these terms and conditions are set out below to draw your attention to the fact that our obligations to you are limited.

These terms and conditions are valid for all Shades of Sea Expeditions trips, and are subject to change. The most current terms and conditions at the time of your departure will apply. By using any part of our website or sharing your personal information with us, you are accepting and consenting to the practices described in our Privacy Policy.

 

PRICES, RESERVATIONS AND PAYMENT

PRICING

Our prices – when available online – may be shown in 6 currencies: USD, AUD, BRL, EUR and IDR. These prices are converted from USD based on the latest exchange rate. Final amount and payment will be in USD. Final conversion rate is determined by your bank.

Price basis (per person, per family, single, double or more occupancy, currency and whether taxes and fees are included or not) varies per product and destination and will be mentioned either on the product/destination page when such prices are available online or at the email inquire/quote/confirmation when prices are on a per request basis.

There is no price adjustment offered for arriving late or departing early from a trip, nor for tour participants who do not surf (“non-surfers”).

Most hotels and rental car companies work with dynamic pricing, meaning their prices vary constantly and we cannot guarantee prices until they are paid for and confirmation is receive from supplier.

All prices and quotes are subject to verification by Shades of Sea Expeditions staff.

DEPOSIT 

To reserve a trip, Shades of Sea Expeditions requires a prepayment in full of 100% of the trip price at the time of booking. We strive to use smaller “boutique” suppliers whenever possible and they have more restricted policies. For bookings placed with more than 180 days in advance, a payment plan can be setup, as long as it is 100% paid by day 90 pre-trip.

 

PAYMENT METHODS

Payment must be in USD, and can be made by personal check (if US based account), wire transfer, debit or credit card - Visa, Mastercard, American Express, or Discover. We do not accept cash.

A US$ 50 service fee will be added to each reservation if you choose to refund a payment and recharge a different credit card.

To complete your reservation, you must complete, sign and return a Traveler Information Form and an Acknowledgement of Risk, Release and Indemnity within 14 days of the receipt of your confirmation package, which will include these forms. These forms include additional terms and conditions of travel, including limitations of our obligations to you.

Prices for our trips are quoted as part of the trip design process and are not final until final payment has been received.

CANCELLATIONS & TRIP CHANGES

CANCELLATION POLICIES

The cancellation policies vary for each Partner Supplier (Hotels, Airlines, Guides, Boats, etc) and take into consideration the costs they and Shades of Sea Expeditions incur long before travelers ever depart. Such cancellation policies will be disclosed on each e-mail pre-confirmation and at confirmation as well. Shades of Sea Expeditions strictly adheres to those cancellation policies.

To avoid cancellation and trip change costs, please consider adding a Travel Protection of your choosing to your booking. Travel Protection plans generally include coverage for the cost of your airfare—even if it was not booked by us. 

CHANGES INITIATED BY GUESTS

Requested changes to an existing reservation will be handled on a case-by-case basis. When Shades of Sea Expeditions is able to accommodate changes, no change fees will be applied. The guest is responsible for any additional cancellation fees incurred from hotels, guides, etc. Additionally, the guests must pay any increase in trip price caused by the change.

CHANGES & CANCELLATIONS BY SHADES OF SEA EXPEDITIONS

Shades of Sea Expeditions reserves the right to cancel, modify, or delay any trip at any time for any reason, determined in our sole discretion, including if there are too few participants, or if the quality of the trip or the safety of travelers is judged by SSE to be compromised. In such a case, refund of payments received by SSE shall constitute full and final settlement. In the event of cancellation, SSE is not responsible for any loss incurred on account of non-refundable or non-transferable air tickets or other unrecoverable travel costs. SSE retains the sole discretion to run any trip notwithstanding the occurrence of any event or the existence of any condition in or near any place of travel included on a trip itinerary, or in proximity to such a place or affecting travel, including air travel, in general.  If SSE determines in good faith to run a trip, the then no refund under this paragraph shall be payable with respect to that trip and any traveler cancelling a reservation shall be bound by the cancellation policies identified in the preceding paragraphs.

We strongly recommend confirming your trip with Shades of Sea Expeditions before making any additional travel arrangements.

TRAVEL PROTECTION

Travel Protection Plans safeguard your travel investment, your belongings, and most importantly, you. We always advise travelers to enroll in a Travel Protection Plan in the event you have to cancel or leave your trip, but please note that the plan is non-refundable.

For complete information, click here and follow the directions. In order to receive full benefits of certain plans, protection must be purchased within 21 days of initial tour deposit. To enroll in a plan, purchase it online here or contact us at +1 (619) 866-3900 or bookings@shadesofsea.com.

TRAVEL DOCUMENTS & SERVICES

EXTERNAL TRAVEL SERVICES

At the request of guests, Shades of Sea Expeditions may recommend the services of other companies including hotels, transportation, restaurants, and other services outside the scope of our operations. While Shades of Sea Expeditions takes care to recommend excellent and reliable external travel organizations, we do not guarantee services provided by these companies and are not liable for any injury, expenses or costs arising from any services, or lack thereof, provided by any third party nor the standards of care which travelers experience when using those services.

TRAVEL DOCUMENTS

Each guest must obtain a passport and any applicable visas for his or her tour prior to departure. If a guest is unable to obtain travel documents or is prohibited from entering the destination country, our standard cancellation policy will apply. Passports must be valid for at least six months after the tour ends. Non-U.S. citizens should contact the embassy or consulate of their destination countries to ensure they meet specific entry requirements. Visit the U.S. Department of State for further information.

RELEASE OF LIABILITY & MISCELLANEOUS

TRAVELER INFORMATION FORM

After submitting your deposit, you will receive a Traveler Profile to complete. This profile must be signed and returned to Shades of Sea Expeditions within 10 days of receipt in order to finalize your trip. The Traveler Profile enables Shades of Sea Expeditions to note dietary restrictions, and recognize any special requests you may have.

TRAVELER CODE

Our trips entail risks—and rewards—beyond those encountered at home. By submitting your deposit and completing your Traveler Profile, you agree to the following Traveler Code:

  • I have chosen a trip that suits my abilities, level of fitness, and state of health.

  • I do not have any physical conditions or disabilities that are a hazard to me or other travelers.

  • I have a valid passport and all visas, permits, certificates, and vaccinations required for travel.

  • I will read all pre-trip materials about clothing, medical requirements, and culture-specific etiquette.

  • I will make sure to communicate any special requests at least 30 days prior to travel. This includes dietary restrictions, medical requirements, and room preferences. I understand that Shades of Sea Expeditions will make every effort to accommodate special requests but cannot guarantee they will be met.

  • I will respect the laws and customs of countries visited.

  • I will respect the rights and privacy of fellow guests.

  • I understand that many surf spots are in area where access to medical facilities and evacuation services may be limited.

  • I understand the weather is out of Shades of Sea Expeditions’ control.

  • I appreciate the fact that in some countries local living standards, practices, services and accommodations may differ from those in North America or Europe.

  • I will be responsible for all and any damages made to a hotel room, boat, rental car and any other equipment, vehicle, accommodation or transportation mode used during my trip.

  • I will not use my cell phone while driving.

  • I will not walk alone outside boats, especially at night.

  • I will respect my limits and those of my friends and guides.

Shades of Sea Expeditions reserves the right to decline or cancel a reservation should you not consent to this code.

HEALTH

By sending a deposit toward your trip purchase and returning your Traveler Information Form, you certify that you do not have any physical condition or disability that would create a hazard for you or other travelers and that you have received all appropriate or necessary vaccinations indicated by your proposed trip. Please consult your doctor.

INSURANCE

Before travelling on a trip, we strongly recommend you review your personal insurance and health insurance to ensure you have coverage appropriate to meet your needs, and the needs of your family and dependants, in case of any loss of property or illness, injury or death.

RISKS

The term SSE in this document refers to Shades of Sea Expeditions, LLC, a Florida Limited Liability Company, which offers all the trips listed herein. The term Shades of Sea in this document refers to SSE, and its employees, guides, shareholders, officers, directors and agents.

All SSE trips are intentionally designed to take clients to the best waves, which usually are places where facilities, infrastructure, safety and other standards may not be sophisticated and may be different from those in a traveler’s home country. Trips involve physical activity that can be demanding, depending on the condition of the traveler, and the risk of serious personal injury, including permanent disability and death from accident, illness or the actions or negligence of other persons. Medical facilities and services may not be easily accessible and may not be sophisticated. There are other risks associated with the trips, such as theft or loss of or damage to property. Some of the services provided in connection with the trip, including lodging, transportation, food service, and local tours and activities, are obtained from independent suppliers over whom Shades of Sea Expeditions has no control.

RELEASE OF LIABILITY

Shades of Sea Expeditions is not liable for bodily injury or property damage as a result of (but not limited to): physical exertion for which a guest is not prepared; forces of nature; collisions with surfboards, fins, noses, other surfers, reefs, rocks, and piers; road conditions; weather conditions; travel by plane, train, auto, boat, or other conveyance, or by bicycle, jet-ski, horseback, foot, or other form of active or adventure travel; consumption of alcoholic beverages; civil unrest; terrorism; breakdown of equipment; high altitude; lack of or limited access to medical attention in remote locations or the adequacy of medical attention once provided. The full terms are outlined here. The document must be completed and returned to us at least 100 days prior to the trip’s departure. Our receipt of the completed and signed form will complete your reservation.

Guests who fail to provide a signed Release of Liability prior to departure will not be permitted to join the trip and standard cancellation policy will apply.

LIMITATIONS OF LIABILITY

Shades of Sea Expeditions is not liable for expenses including meals, transportation, or hotel costs that are not specified as included in the trip cost but may be required to get to or from a trip start or end. Shades of Sea Expeditions reserves the right to make route and hotel modifications as necessary to improve the quality of a trip or to accommodate the comfort and wellbeing of guests.

LOST BELONGINGS

Shades of Sea Expeditions is not responsible for loss of passports, tickets, or other documents, or loss of or damage to luggage, personal property, or other passenger belongings. Given the nature of our trips, you will not always have your luggage with you. Therefore, we urge you to pack carefully and consider leaving valuables at home.

MISCELLANEOUS

While Shades of Sea Expeditions makes every effort to ensure the accuracy of our publications, we cannot be held responsible for typographical or printing errors, including prices.

Shades of Sea Expeditions recognizes that some guests may have severe food allergies. We make every effort to ensure that our suppliers are notified and prepared, but cannot guarantee that all requests will be accommodated.

Shades of Sea Expeditions photography within this website is copyrighted by Shades of Sea Expeditions and may not be reproduced without permission.